Tue, 09 Apr

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London South Bank University

Understanding Customers Mind-Set and Behaviours

This workshop will teach you how to understand and influence almost everyone that you encounter to take action or purchase, your products and services.

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Understanding Customers Mind-Set and Behaviours

Time & Location

09 Apr 2019, 09:30 – 13:30

London South Bank University, 90 London Rd, London SE1 6LN, UK

About The Event

Understanding Customers Mind-Set and Behaviours

Did you know that 99% of human beings have 25 levels of emotions e.g. Doubt, angry, Fear, Boredom, Pessimism, Frustration, Disappointment, Worry, Blame, Discouragement etc…

Did you also know that based upon the emotional level you are experiencing right now, there are people who know how to influence almost every decision you make, present and future.

This workshop will teach you how to understand and influence almost everyone that you encounter to take action or purchase, your products and services.

By the end of this workshop you will know how to Pre-frame and Re-frame almost anyone.

This Workshop will teach you….

  • The 4 stages of success in order to win in your personal and professional life, you will be taught how to achieve this by starting with your self-belief and your potential.
  • You will learn how to become the 3 types of influencers on this planet. A celebrity influencer, a professional influencer, and a Friend to your market and customers. This will enable you to sell your services more effectively.
  • You will discover step by step, how to identify your ideal customers by using online tools and strategies on and offline.
  • Question; Do you know what your customers and prospects are consciously and subconsciously thinking and feeling? Would you agree that if you knew what they were thinking, you would be able to sell your products and services to them a lot easier? This workshop will show you how.
  • There are 7 stages to achieve a professional customer buying campaign. You will learn all of the 7 stages of your product or service campaign including upsells, down sells and cross sells.
  • Q&A’s of your choice. We can look into your business or personal world and discover ways to improve them both.

Kevin Bennett is the UK’s leading mental and emotional Strategist who has helped, built and empowered well over 720,000 people globally within the last 8 years via seminars, workshops, universities, secondary schools, TV, Radio, and online appearances globally. Kevin also works with companies and Governments worldwide.

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